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Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.petsfoodmart.com (the “Site”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, such as:

  • Web browser type
  • IP address
  • Time zone
  • Cookies installed on your device

We also gather information about:

  • Pages or products you view
  • Websites or search terms that referred you
  • How you interact with the Site

We refer to this as Device Information.

We collect it using:

  • Cookies – Learn more at allaboutcookies.org
  • Log files – Track actions on the site
  • Web beacons, tags, and pixels – Record browsing behavior

When you make or attempt to make a purchase, we collect:

  • Name
  • Billing/shipping address
  • Payment info (e.g., credit card)
  • Email
  • Phone number

This is called Order Information.

“Personal Information” in this policy means both Device and Order Information.

How We Use Your Personal Information

We use Order Information to:

  • Fulfill orders
  • Communicate with you
  • Screen for fraud or risk
  • Send marketing (if opted in)

Device Information helps us:

  • Screen for fraud/risk
  • Improve the Site (e.g., analytics)

Sharing Your Personal Information

We may share your info with:

We may also share information to comply with laws, respond to legal requests, or protect rights.

Do Not Track

We do not alter our practices when we see a Do Not Track signal from your browser.

Your Rights (EU Residents)

You may request access, correction, or deletion of your personal info. To do so, contact us below.

We may process your data to fulfill contracts or pursue legitimate business interests. Your data may be transferred outside of Europe, including to Canada and the U.S.

Data Retention

We retain Order Information unless and until you ask us to delete it.

Changes

We may update this policy to reflect legal, operational, or service changes.

Contact Us

For questions, requests, or complaints, contact us at:

Email: info@petsfoodmart.co.uk